Field Service Request Welcome to Buchanan’s new Field Services Request page! If you have any issues submitting a request during this transition period, please contact Dispatchticket@buchanan.com for immediate assistance. Scheduled Maintenance: Field Service Portal, Sat. 5/25 8AM CT - Mon. 5/27 3AM CT. Service will be intermittent during this time. Choose Client / Project Requestor Information Company Name* First Name* Last Name* Email* Phone* Customer Ticket Number PO Number On-Site Information Name of Location* Location Number On-site Contact* On-Site Phone* On-Site E-mail* Alternate Contact Alternate Phone Address* Address Continued City* State / Province* Zip* Country* Equipment Type* Select Equipment Type* Cabling Deployment Desktop/Laptop Network Other If other: Equipment Manufacturer Model No. Serial/Asset No. Service Request Select Priority Level* Select Priority Level* US - Standard Dispatch - Next Day Business hours US - Priority Same Day - Business Hours CN - Standard Dispatch - Next Day Business hours CN - Priority Same Day - Business Hours Schedule Date and Time Appointment Date (between) Appointment Date (exactly on) Please provide a full description of the problem* Special Instructions Due to increases in fuel cost, a $5 gas surcharge will be added to your dispatch. If you have issues submitting a dispatch, please contact email@example.com.