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What is my username?
Depending on where you registered for your course(s), your assigned username will either be your "Institution Email" address OR a System Generated Userid".

What is my username?

Your OntarioLearn Portal account USERNAME is your assigned “institution email address”. 

·        All students are assigned an “institution email address” by the institution where they registered for their course(s).   

·        Refer to the information provided to you by your Registering Institution about your assigned "institution email address".

·        All questions or issues regarding your “institution email address” need to be directed to the institution where you registered.

 

ATTENTION ACE Distance Students: Students registered through ACE Distance do not have an assigned institution email address from ACE Distance and must use a “System Generated Userid" to login to their OntarioLearn Portal account. The system generated userid configuration for ACE Distance students is: 

·        [ad] which is the two-digit institution code for ACE Distance

·        [a dash]

·        [the first 3 characters of your first name]

·        [your last name] to a maximum of 15 characters. 

Example: The system generated userid configuration for student John Smith is ad-johsmith

 

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