When I log in to the OntarioLearn Portal I do not see all of my courses listed in the "My Courses" area. What should I do? 

• Please verify the course start date information that was provided by your Registering Institution. Access is not granted until your course start date.
• If you registered very recently for your additional course, your registration may not yet have been processed. Please allow 1 to 2 days for your registration to be processed and your additional course to be added to your Portal account. If after a few days you still do have see your missing course please contact Pearson Technical Support and we will investigate.
• Please review the access information provided to you by your Registering Institution. Many Institutions have online courses that do not run through OntarioLearn. In these cases, you would have been given different access information.